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Privacy Policy
Last updated: July 7, 2026 · theportalos.com
Portal ("we", "us") is an early-stage product operated from the European Union. This policy explains what data we collect on this website and how we handle it. We keep it short and honest — this is a pre-launch site, and we collect very little.
1. What we collect
- Waitlist email. If you join the waitlist, we store the email address you provide so we can contact you about early access and product updates.
- Business description (optional). If you use the personalization feature and describe what you sell, that short text is processed automatically to tailor the examples shown on this page. The result is stored only in your own browser (localStorage), not in our database. The text is used solely for this purpose and is not retained by us.
- Basic technical data. Our hosting and security infrastructure may process standard technical data such as IP address and browser type to serve and protect the site. This is standard server operation and is not used to profile you.
2. What we do NOT do
- We do not sell or rent your data — ever.
- We do not run advertising or tracking pixels on this site.
- We do not send spam. Waitlist emails are limited to early access and major product news.
3. Service providers
To run this website and the personalization feature, we rely on a small number of vetted infrastructure and processing providers. We do not disclose specific vendor names for security and competitive reasons, but every provider we use meets these criteria:
- Bound by a data processing agreement consistent with the GDPR (Art. 28).
- Processes data within the EU/EEA, or under an equivalent legal safeguard (e.g. EU Standard Contractual Clauses).
- Receives only the minimum data needed — for personalization, only the business description text you type; never your email, identity, or contact data.
- Is contractually prohibited from using your data to train models or for its own purposes.
- Does not receive data that is sold, rented, or shared for advertising.
If you need the specific list of sub-processors for a legal or compliance review, contact us at the address below and we will provide it under NDA.
4. Legal basis & retention (GDPR)
We process your waitlist email based on your consent (Art. 6(1)(a) GDPR). You can withdraw consent at any time — one email to us and we delete your address. We keep waitlist data until launch communication is complete or until you ask us to remove it, whichever comes first.
The personalization feature uses automated processing to generate tailored page content from the text you enter. This processing produces only illustrative website content, has no legal or similarly significant effect on you, and stores its result solely in your browser.
5. Your rights
Under the GDPR you have the right to access, correct, delete, or export your personal data, and to object to or restrict its processing. To exercise any of these rights, email [email protected] — we respond within 30 days.
6. The product (when it launches)
The Portal application will connect to e-commerce and messaging platforms on your behalf and will be governed by a dedicated, more detailed privacy policy and data processing agreement before any such data is handled. Data will be hosted in the EU.
7. Contact
Questions? [email protected]
This page describes the current pre-launch website only. It will be replaced with a full policy when the Portal application becomes available.